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Customer Service Representative (FT)
$33k-41k (estimate)
Full Time | Wholesale 10 Months Ago
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Magnum Electronics, Inc is Hiring a Customer Service Representative (FT) Near Dover, DE

This position interacts with customers to provide information in response to inquiries about orders, products, or services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates.
Responsibilities and Duties:
  • Receiving and placing customer service telephone calls.
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
  • Troubleshoot customer problems and take steps to resolve them.
  • Assist in ordering products from approved vendors.
  • Monitoring competitive pricing for products and updating vendor costs.
  • Become familiar with products in order to assist customers.
Qualifications and Skills:
  • Ability to develop customer relationships using the telephone, and email.
  • Organized and can follow up consistently.
  • Comfortable with technical products and solutions.
  • Exhibit written communications skills.
  • Comfortable with Google/Microsoft Apps, and CRM Apps.
  • Multi-tasker enjoys communicating and building customer relationships.
  • Ability to work with deadlines.
  • Can handle a fast-paced environments with interruptions.
  • Valid driver's license.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$33k-41k (estimate)

POST DATE

07/27/2023

EXPIRATION DATE

05/14/2024

WEBSITE

magnumelectronics.com

HEADQUARTERS

MEADOWS PLACE, TX

SIZE

<25

FOUNDED

1991

CEO

SAMUEL JACKSONARNOLD

REVENUE

<$5M

INDUSTRY

Wholesale

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